International Banking Associate - Bilingual Spanish/Portuguese

First Citizens Bank; Miami (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

First Citizens Bank in Miami is seeking an administrative and customer service professional to support the International Banking group. You will assist with opening new customer accounts, provide exceptional service to foreign and domestic clients, and help with referrals to banking partners for sales opportunities.

The role emphasizes documentation accuracy, data maintenance, and building long-term customer relationships through personalized service and a proactive approach to client needs.

Qualifications

• Bachelor's degree in international banking or related field, or equivalent experience.
• Bilingual Spanish and Portuguese required.
• 0 years of experience in international banking client in financial services or 4 years of experience with HS diploma/GED.

Responsibilities

• Serve customers and handle servicing tasks including opening and maintaining accounts.
• Identify sales opportunities and refer customers to banking partners for products and services.
• Process documentation and background checks to open new accounts; maintain records in the department system.
• Build relationships with customers and leverage networks to develop long-term banking relationships.

Skills

Bilingual (Spanish and Portuguese)

Education

Bachelor's Degree

High School Diploma or GED

Job description

First Citizens Bank in Miami is seeking an administrative and customer service professional to support the International Banking group. You will assist with opening new customer accounts, provide exceptional service to foreign and domestic clients, and help with referrals to banking partners for sales opportunities.

The role emphasizes documentation accuracy, data maintenance, and building long-term customer relationships through personalized service and a proactive approach to client needs.