Internal Service & Delivery Coordinator

Bish's RV, Inc.; Jerome (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits package

401K 5% match

Employee discounts

Life insurance

Gym reimbursement

Advancement opportunities

Incentive trip

RV borrowing

Team culture

Job summary

Bish’s RV is seeking an Internal Service Advisor to bridge sales and service at our Jerome, Idaho dealership. You’ll ensure sold units are prepped accurately, coordinate service workflows, and support cross-department collaboration to deliver an exceptional customer experience.

Responsibilities include reviewing work orders, coordinating with dispatch and technicians, tracking status, and maintaining service records.

Qualifications

• Excellent customer service and communication skills.
• Ability to use a variety of computer-based systems.
• Excellent verbal and written communication skills.
• Flexible with work schedules, including Saturdays.
• Problem-solver who takes initiative.
• Pass a background and drug test.
• Neat, clean, and professional appearance.
• Demonstrate alignment with company values and goals.

Responsibilities

• Review and assess internal service work orders for accuracy and completeness.
• Coordinate workflow and timelines with dispatch, technicians, and the sales team.
• Ensure units are prepped and ready for delivery according to dealership standards.
• Track the status of internal jobs and follow up to ensure on-time completion.
• Assist with documentation, parts coordination, and warranty-related processes.
• Support inventory tracking and maintain accurate service records.
• Communicate effectively across departments to align priorities and avoid delays.

Skills

Customer service

Communication

Systems proficiency

Verbal communication

Written communication

Problem solving

Team coordination

Reliability

Tools

Service management software

Scheduling tools

Job description

Bish’s RV is seeking an Internal Service Advisor to bridge sales and service at our Jerome, Idaho dealership. You’ll ensure sold units are prepped accurately, coordinate service workflows, and support cross-department collaboration to deliver an exceptional customer experience.

Responsibilities include reviewing work orders, coordinating with dispatch and technicians, tracking status, and maintaining service records.