RV Service Experience Specialist

Bishs-R; Roca (NE); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Vision benefits

Dental benefits

401K with match

Life insurance

Gym membership reimbursement

Advancement opportunities

Annual incentive trip

RV borrowing program

Team culture

Descrizione del lavoro

Bish’s RV Lincoln in Roca, NE is seeking an Internal Service Advisor to bridge the gap between sales and service. In this key role you’ll ensure sold units are prepped accurately and efficiently, delivering an exceptional customer experience.

You will review service work orders, coordinate workflow with dispatch and technicians, track status, and support documentation, parts coordination, and warranty processes.

Competenze

• Exceptional customer service and communication skills.
• Proficient with computer-based systems.
• Strong verbal and written communication skills.
• Available for Saturdays; Sundays off noted in schedule.
• Background and drug test required.
• Neat, clean, professional appearance.
• Align with the company’s vision, mission and core values.
• Eager to contribute to smooth, efficient service operations.

Mansioni

• Review and assess internal service work orders for accuracy and completeness.
• Coordinate workflow and timelines with dispatch, technicians, and the sales team.
• Ensure units are prepped and ready for delivery according to dealership standards.
• Track the status of internal jobs and follow up to ensure on-time completion.
• Assist with documentation, parts coordination, and warranty-related processes.
• Support inventory tracking and maintain accurate service records.
• Communicate effectively across departments to align priorities and avoid delays.

Conoscenze

Exceptional customer service

Computer-based systems

Verbal and written communication

Saturday flexibility

Problem solving

Background and drug test

Professional appearance

Align with company values

Proactive contribution

Descrizione del lavoro

Bish’s RV Lincoln in Roca, NE is seeking an Internal Service Advisor to bridge the gap between sales and service. In this key role you’ll ensure sold units are prepped accurately and efficiently, delivering an exceptional customer experience.

You will review service work orders, coordinate workflow with dispatch and technicians, track status, and support documentation, parts coordination, and warranty processes.