RV Service Coordinator — Elevate Customer Experience & Ops

Bishs-R; Kalispell (MT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401K with 5% match

Company-paid life insurance

Gym membership reimbursement

Annual Incentive Trip for Top Perform-

RV Borrowing Program

Incredible Team Culture

Job summary

Bish’s RV in Kalispell, MT is seeking an Internal Service Advisor to bridge the gap between sales and service. You will ensure sold units are prepped accurately and efficiently while coordinating with dispatch and technicians to keep timelines on track.

Ideal candidates bring exceptional customer service and strong communication, with proficiency in service management software and scheduling tools. Saturdays may be required, and a background and drug test will be completed.

Qualifications

• Excellent customer service and communication skills.
• Ability to use computer-based systems and scheduling tools.
• Flexible schedule including Saturdays; Sundays off.
• Must pass a background and drug test.
• Neat, professional appearance and alignment with company values.

Responsibilities

• Review internal service work orders for accuracy and completeness.
• Coordinate workflow with dispatch, technicians, and sales team.
• Ensure units are prepped and ready for delivery per dealership standards.
• Track status of internal jobs and ensure on-time completion.
• Assist with documentation, parts coordination, and warranty processes.
• Support inventory tracking and maintain service records.
• Communicate across departments to align priorities and avoid delays.

Skills

Customer service

Communication

Team coordination

Problem solving

Background check

Tools

Service management software

Scheduling tools

Job description

Bish’s RV in Kalispell, MT is seeking an Internal Service Advisor to bridge the gap between sales and service. You will ensure sold units are prepped accurately and efficiently while coordinating with dispatch and technicians to keep timelines on track.

Ideal candidates bring exceptional customer service and strong communication, with proficiency in service management software and scheduling tools. Saturdays may be required, and a background and drug test will be completed.