Service Operations Coordinator

Bish's RV, Inc.; Roca (NE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

401K with match

Employee discounts

Life insurance

Gym membership reimbursement

Opportunities for advancement

Incentive trips

RV borrowing program

Team culture

Job summary

Bish’s RV is seeking an Internal Service Advisor to bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. The role emphasizes teamwork, excellent communication, and meticulous process oversight within a fast‑paced RV dealership environment.

The position requires coordinating with dispatch, technicians, and the sales team to deliver exceptional customer experiences and maintain dealership standards.

Qualifications

• Experience delivering excellent customer service and clear communication.
• Ability to operate and navigate computer-based systems effectively.
• Strong written and verbal communication with cross‑department collaboration.

Responsibilities

• Review internal service work orders for accuracy and completeness.
• Coordinate workflow and timelines with dispatch, technicians, and sales.
• Ensure units are prepped and ready for delivery according to dealership standards.
• Track status of internal jobs and follow up to ensure on-time completion.
• Assist with documentation, parts coordination, and warranty processes.
• Support inventory tracking and maintain accurate service records.
• Communicate across departments to align priorities and avoid delays.

Skills

Customer service

Communication

Computer systems

Team coordination

Problem solving

Detail oriented

Tools

Service management software

Scheduling tools

Job description

Bish’s RV is seeking an Internal Service Advisor to bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. The role emphasizes teamwork, excellent communication, and meticulous process oversight within a fast‑paced RV dealership environment.

The position requires coordinating with dispatch, technicians, and the sales team to deliver exceptional customer experiences and maintain dealership standards.