Internal Service Advisor — Used Vehicle Reconditioning

Bill Knight Automotive; Stillwater (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Employee discounts

Job summary

Knight Automotive Group seeks an Internal Service Advisor to manage repair and reconditioning of its own used car inventory. You will coordinate with sales, service, and lot teams to keep vehicles moving, communicate clearly, and uphold high standards for quality and safety on every car that goes to the lot.

We value accountability, teamwork, and continuous improvement. Competitive pay, full benefits, and opportunities for career growth are offered in a family-oriented environment.

Qualifications

• Valid driver's license with a clean driving record.
• Experience in automotive service advising, service writing, or dealership operations preferred.
• Dependable, punctual, and focused on quality and presentation of every vehicle.

Responsibilities

• Serve as the primary advisor for internal used vehicle repair and reconditioning work orders.
• Coordinate with technicians and shop management to prioritize and schedule internal vehicles.
• Document required repairs, maintenance, and cosmetic needs after walkarounds.
• Track work order status and communicate progress to the used car and sales teams.
• Review technician recommendations and obtain approvals for repair costs within guidelines.
• Ensure reconditioning meets quality and safety standards before vehicles go to the lot.
• Partner with vendors and parts teams to source materials and manage turnaround times.
• Maintain accurate records of costs, labor, and completed work for each vehicle.
• Identify opportunities to improve reconditioning workflows and reduce time-to-lot.

Skills

Automotive service advising

Service writing

Dealership operations

Process adherence

Multitasking

Job description

Knight Automotive Group seeks an Internal Service Advisor to manage repair and reconditioning of its own used car inventory. You will coordinate with sales, service, and lot teams to keep vehicles moving, communicate clearly, and uphold high standards for quality and safety on every car that goes to the lot.

We value accountability, teamwork, and continuous improvement. Competitive pay, full benefits, and opportunities for career growth are offered in a family-oriented environment.