INTERNAL SERVICE ADVISOR

Sames Auto Group; McAllen (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Ongoing training and professional dev.

Career advancement across Texas

Family-owned company with 115 years of

Job summary

Sames Auto Group in Texas is hiring an Internal Service Advisor to coordinate repairs for dealership inventory, loaner vehicles, dealer trades, and company vehicles. If you thrive in a fast-paced environment and enjoy solving problems, this role may be a perfect fit.

You will schedule and prioritize work with technicians, collaborate with Parts, Sales, Service and Accounting, and help keep vehicles moving efficiently across multiple Texas locations. Knowledge of dealership systems is a plus.

Qualifications

• Previous Service Advisor or dealership service experience preferred.
• Strong organizational and multitasking skills.
• Excellent communication and follow-up abilities.
• Automotive knowledge and understanding of repair processes.
• Experience with dealership management systems is a plus.

Responsibilities

• Manage internal repair orders from start to finish.
• Coordinate repairs for inventory, used vehicles, dealer trades, and loaner vehicles.
• Schedule and prioritize work with technicians and shop management.
• Work closely with Parts, Sales, Service, and Accounting to keep vehicles moving efficiently.
• Review repair orders for accuracy and ensure timely completion.
• Help reduce recon cycle times and get vehicles frontline-ready faster.

Skills

Organizational skills

Multitasking

Communication

Customer-focused mindset

Automotive knowledge

Tools

PBS

CDK

Reynolds

Job description

Overview

Keep the Dealership Moving Behind the Scenes! Sames Auto Group is hiring an Internal Service Advisor to coordinate repairs for dealership inventory, loaner vehicles, dealer trades, and company vehicles. If you thrive in a fast‑paced environment, enjoy solving problems, and excel at keeping multiple projects moving, this role may be a perfect fit.

Responsibilities

• Manage internal repair orders from start to finish.
• Coordinate repairs for inventory, used vehicles, dealer trades, and loaner vehicles.
• Schedule and prioritize work with technicians and shop management.
• Work closely with Parts, Sales, Service, and Accounting to keep vehicles moving efficiently.
• Review repair orders for accuracy and ensure timely completion.
• Help reduce recon cycle times and get vehicles frontline‑ready faster.

Requirements

• Previous Service Advisor, Internal Advisor, or dealership service experience preferred.
• Strong organizational and multitasking skills.
• Excellent communication and follow‑up abilities.
• Automotive knowledge and understanding of repair processes.
• Experience with dealership management systems (PBS, CDK, Reynolds, or similar) is a plus.
• Team player with a customer‑focused mindset—even when your customers are internal departments.

Benefits

• Competitive compensation.
• Medical, Dental & Vision Insurance.
• 401(k) with Company Match.
• Paid Time Off.
• Ongoing training and professional development.
• Opportunities for career advancement across multiple Texas locations.
• Join a family‑owned company with over 115 years of excellence in the automotive industry.

How to Apply

If you’re ready to play a critical role in one of South Texas’ premier automotive groups, we’d love to hear from you! Apply today and help drive operational excellence at Sames Auto Group.