INTERNAL SERVICE ADVISOR

Sames Harlingen Ford; Texas; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Training & Development

Career Advancement

Job summary

Sames Auto Group is seeking an organized Internal Service Advisor to coordinate repairs for dealership inventory, loaner vehicles, dealer trades, and company vehicles. You will manage internal repair orders from start to finish and prioritize work with technicians and shop management.

The role requires automotive knowledge, strong multitasking, and excellent communication. You’ll collaborate with Parts, Sales, Service, and Accounting to keep vehicles moving efficiently and help reduce recon

Qualifications

• Previous Service Advisor, Internal Advisor, or dealership service experience preferred.
• Strong organizational and multitasking skills.
• Excellent communication and follow-up abilities.
• Automotive knowledge and understanding of repair processes.
• Experience with dealership management systems (PBS, CDK, Reynolds, or similar) is a plus.

Responsibilities

• Manage internal repair orders from start to finish.
• Coordinate repairs for inventory, used vehicles, dealer trades, and loaner vehicles.
• Schedule and prioritize work with technicians and shop management.
• Work closely with Parts, Sales, Service, and Accounting to keep vehicles moving efficiently.
• Review repair orders for accuracy and ensure timely completion.
• Help reduce recon cycle times and get vehicles frontline-ready faster.

Skills

Organizational skills

Multitasking

Communication

Customer-focused

Tools

PBS

CDK

Reynolds

Job description

Keep the Dealership Moving Behind the Scenes!

Now Hiring: Internal Service Advisor

Sames Auto Group

Not every service advisor works with customers—some are the driving force behind keeping our inventory moving, our sales department stocked, and our operations running efficiently.

We're looking for a highly organized, proactive Internal Service Advisor to coordinate repairs for dealership inventory, loaner vehicles, dealer trades, and company vehicles. If you thrive in a fast-paced environment, enjoy solving problems, and excel at keeping multiple projects moving, this could be the perfect opportunity.

What You'll Do

• Manage internal repair orders from start to finish
• Coordinate repairs for inventory, used vehicles, dealer trades, and loaner vehicles
• Schedule and prioritize work with technicians and shop management
• Work closely with Parts, Sales, Service, and Accounting to keep vehicles moving efficiently
• Review repair orders for accuracy and ensure timely completion
• Help reduce recon cycle times and get vehicles frontline-ready faster

Requirements

What We're Looking For

• Previous Service Advisor, Internal Advisor, or dealership service experience preferred
• Strong organizational and multitasking skills
• Excellent communication and follow-up abilities
• Automotive knowledge and understanding of repair processes
• Experience with dealership management systems (PBS, CDK, Reynolds, or similar) is a plus
• Team player with a customer-focused mindset—even when your customers are internal departments!

Why Join Sames Auto Group?

• Competitive compensation
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Ongoing training and professional development
• Opportunities for career advancement across multiple Texas locations
• Join a family-owned company with over 115 years of excellence in the automotive industry

Be the Connection That Keeps Our Dealership Running Efficiently.

Your work directly impacts inventory readiness, customer delivery times, and dealership success. If you're ready to play a critical role in one of South Texas's premier automotive groups, we’d love to hear from you!

Apply today and help drive operational excellence at Sames Auto Group!