Internal Communications Lead – Tax Services

EY; Madison (WI); Remote; USD 75,000 - 140,000; Full time

Job summary

EY is seeking a Communications Supervising Associate to strengthen internal communications across the Americas Tax Service Line. The role requires proactive collaboration with stakeholders, strong editing skills, and the ability to manage multiple priorities while delivering clear, timely messages.

You will develop news articles, newsletters, presentations, and emails, maintain process guides, and analyze metrics to guide decisions.

Qualifications

• A bachelor's degree with a communications or related major, or equivalent experience.
• Typically no less than 4-6 years of relevant experience.
• Proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Stream, Microsoft Copilot, Adobe Analytics, Power BI and other applicable AI tools.

Responsibilities

• Support the business function's communication strategy, working with the Communications and Engagement team and internal and external stakeholders to support the function's objectives.
• Identify content opportunities, engage with subject matter experts, secure appropriate reviews and approvals, and edit as needed.
• Edit and review content to ensure grammatical accuracy, adherence to quality standards, and compliance with brand guidelines.
• Manage channels for the business function, including mailings, newsletters, internal articles and news page, and more.
• Leverage communications knowledge and expertise to ensure consistent messaging across all audiences.
• Liaise with the video production team on various internal and external videos.
• Collect and analyze metrics to gauge reach, engagement, and other performance measures for internal communication campaigns, helping to inform results-based decision making.
• Work with Service Lines, Industry and/or functional groups to develop a communications plan for specific client groups.
• Participate in other functional/internal client programs as required.
• Effectively prioritize work and balance multiple priorities simultaneously to meet client commitments and deadlines.

Skills

Communication

Editing

Stakeholder collaboration

Project management

Analytics

Presentation skills

Attention to detail

Education

Bachelor’s in Communications

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Stream

Copilot

Adobe Analytics

Power BI

Job description

EY is seeking a Communications Supervising Associate to strengthen internal communications across the Americas Tax Service Line. The role requires proactive collaboration with stakeholders, strong editing skills, and the ability to manage multiple priorities while delivering clear, timely messages.

You will develop news articles, newsletters, presentations, and emails, maintain process guides, and analyze metrics to guide decisions.