Internal Communications Lead — Enterprise & Growth

OpenAI; New York (NY); On-site; USD 171,000 - 190,000; Full time

Job summary

OpenAI is seeking an Internal Communications professional to support the Enterprise and Growth portfolio (B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce teams). The role requires a highly organized communicator who writes clearly, learns quickly, and maintains calm execution in a fast-moving environment.

You will manage day-to-day internal communications, plan and execute events for executives and teams, and help drive customer storytelling initiatives.

Qualifications

• 3+ years of experience in internal communications or related fields.
• Experience supporting internal events, All Hands, and employee engagement moments.
• Excellent organization and project coordination skills with ability to track deadlines, dependencies, and feedback.

Responsibilities

• Support day-to-day internal communications for the Enterprise & Growth portfolio, including product, partnership, leadership, and organizational announcements.
• Help plan and execute internal events for supported executives and teams, including All Hands, manager meetings, Q&A, and launch gatherings.
• Support logistics and execution for customer storytelling programs, bringing customer insights and impact stories to employees.
• Monitor high-traffic Slack channels and other feedback signals to identify questions and information gaps.
• Maintain intake and calendar, tracking key moments, milestones, dependencies, audiences, and review timelines.
• Contribute to broader Internal Communications priorities with flexibility and follow-through.

Skills

Internal communications

Event coordination

Marketing communications

Operations

Collaboration

Job description

OpenAI is seeking an Internal Communications professional to support the Enterprise and Growth portfolio (B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce teams). The role requires a highly organized communicator who writes clearly, learns quickly, and maintains calm execution in a fast-moving environment.

You will manage day-to-day internal communications, plan and execute events for executives and teams, and help drive customer storytelling initiatives.