Internal Communications Lead: Engagement & Storytelling

Ross Stores, Inc.

New York (NY)

On-site

USD 75,000 - 95,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
401(k) with employer match
Paid time off
Employee stock purchase plan
Wellness benefits

Job summary

Ross Stores, Inc. in New York, NY seeks a Lead, Internal Communications & Engagement to connect Associates with business priorities, culture, and moments. Based on site, you will plan, develop, and execute communications across newsletters, intranet, leadership messages, and events.

The role requires strong writing, editorial judgment, and project management, with experience partnering HR and CSR. You will align priorities, manage channels, and maintain process consistency while contributing to

Qualifications

  • BA/BS degree required.
  • 5+ years of relevant communications experience with strong writing, storytelling, editorial, and project management skills.
  • Employer brand / recruitment experience a plus.

Responsibilities

  • Own Buying Office newsletters end to end, content planning, writing, editing, coordination, and distribution.
  • Translate business updates into clear, engaging newsletter content with a consistent voice.
  • Develop intranet articles for Buying Offices and Corporate in partnership with the West Coast team.
  • Shape content into strong narratives aligned to channels and priorities.
  • Draft leadership communications and provide hands-on support for local initiatives, events, campaigns.

Skills

Business writing
Storytelling
Editorial
Project management
Cross-functional collaboration

Education

BA/BS degree

Tools

Microsoft Word
Excel
PowerPoint
SharePoint Online
WordPress
InDesign
Illustrator
Canva
Acoustic

Job description

Ross Stores, Inc. in New York, NY seeks a Lead, Internal Communications & Engagement to connect Associates with business priorities, culture, and moments. Based on site, you will plan, develop, and execute communications across newsletters, intranet, leadership messages, and events.

The role requires strong writing, editorial judgment, and project management, with experience partnering HR and CSR. You will align priorities, manage channels, and maintain process consistency while contributing to

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