Internal Communications Lead – Engagement & Storytelling

Lake Seminole Square; Des Moines (IA); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

Disability insurance

401(k) with company match

Paid parental leave

Job summary

LCS is seeking an Internal Communications Specialist to craft engaging employee communications that inform, connect, and inspire across the organization.

Working with Human Resources and leaders, you will develop strategies that support key initiatives, strengthen culture, and boost engagement, helping employees understand the vision and stay connected to people and programs that make LCS a great place to work.

Qualifications

• Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
• 4 - 6 years of internal communications, corporate communications, or public relations experience; agency, healthcare, or senior living experience preferred.
• Proven success developing and measuring employee communication and engagement programs aligned with business objectives.
• Exceptional writing, editing, and storytelling skills with the ability to tailor messages for diverse audiences.
• Experience planning and supporting employee events, town halls, and engagement initiatives.
• Strong project management skills with the ability to manage multiple priorities, stakeholders, and deadlines.
• Ability to handle confidential information with professionalism and discretion.
• Strong attention to detail, sound judgment, and a proactive, self-motivated approach.
• Skilled at building trusted relationships and collaborating effectively with employees at all levels, including senior leadership.
• Strategic thinker with the ability to balance big-picture planning and hands-on execution.
• Experience working with external vendors and cross-functional teams.
• Proficiency in AP Style and content management platforms such as SharePoint and Microsoft Teams.
• Working knowledge of Canva, YouTube, Vimeo, and other digital communication tools.
• Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Lead internal communications initiatives on behalf of Human Resources, supporting enterprise-wide messaging related to benefits, engagement, talent acquisition, and inclusion initiatives.
• Write, develop, edit, and manage a wide range of internal communication materials, including intranet content, newsletters, announcements, presentations, webinars, and employee communications.
• Serve as the primary administrator of the intranet, managing daily content publishing, site accuracy, and contributor training to ensure timely, consistent brand communications.
• Partner with business leaders to develop and execute communication strategies that support priorities and reinforce culture and employer value proposition.
• Provide communications support for company-wide events and initiatives, including town halls and leadership updates.
• Develop measurable internal communication plans that increase awareness, engagement, and understanding of the organization’s vision and initiatives.
• Manage the enterprise internal communications calendar to align with objectives and timelines.
• Collaborate to identify, prepare, and submit nominations for employer recognition and awards.
• Monitor and evaluate effectiveness using feedback and engagement metrics; propose improvements.
• Leverage AI tools to advance and streamline work and efficiency.
• Perform other duties as assigned.

Skills

Writing & storytelling

Project management

SharePoint

Microsoft Teams

Canva

YouTube

Vimeo

MS Word

MS Excel

MS PowerPoint

Outlook

AP Style

Education

Bachelor's degree in Communications/PR

Tools

SharePoint

Microsoft Teams

Canva

YouTube

Vimeo

Word

Excel

PowerPoint

Outlook

Job description

LCS is seeking an Internal Communications Specialist to craft engaging employee communications that inform, connect, and inspire across the organization.

Working with Human Resources and leaders, you will develop strategies that support key initiatives, strengthen culture, and boost engagement, helping employees understand the vision and stay connected to people and programs that make LCS a great place to work.