Intern - Financial Services Cloud Admin - Salesforce

Midland States Bank; St. Louis (MO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Well-being benefits

Paid family leave

Generous paid time off

Employee Stock Purchase Plan

401K with company match

Non-Qualified Deferred Compensation

Job summary

Midland States Bank in St. Louis, MO, seeks an Intern – Financial Services Cloud Admin - Salesforce to assist the Salesforce team with support, development, testing, and project work, gaining exposure to how Salesforce supports Midland’s business lines.

The internship runs Summer 2027 (mid-May to early August). Enrolled in IT/CS/Data Analytics with coursework in tech fields; Salesforce knowledge is a plus. Local residency and 40-hour work week required.

Qualifications

• Enrolled in a degree program with courses in IT, CS, data analytics, MIS, or related tech field.
• Salesforce knowledge or experience is preferred but not required.
• Excellent written and oral communication skills.

Responsibilities

• Learn and support Financial Services Cloud functionality across Midland’s lines of business.
• Assist with Salesforce support queue and resolve user requests.
• Support mappings and data flows between Salesforce and the ETL team.
• Assist with Salesforce enhancements, development, and defect resolution.
• Participate in development, testing, and team meetings to learn the full lifecycle.
• Shadow team members to learn platform areas and complete assigned project work.

Skills

Excel

Communication

Teamwork

Salesforce knowledge

Data analysis

Education

IT/CS/Data Analytics degree program

Tools

Microsoft Teams

Job description

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well‑being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Intern – Financial Services Cloud Admin - Salesforce St. Louis, MO Rate of Pay: $18 an hour At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Aff… At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Position Summary

The Financial Services Cloud Admin - Salesforce Intern will provide assistance to the Salesforce team with recurring support, development, testing, and project-based work while gaining exposure to how Salesforce supports Midland’s lines of business and connects with other applications and data flows.

Primary Accountabilities

• Learn and support Financial Services Cloud (FSC) functionality and how Salesforce is used across Midland’s lines of business.
• Assist with the Salesforce support queue and help research and resolve user requests and issues.
• Support mappings and data flows between Salesforce and the ETL team.
• Assist with smaller Salesforce enhancements, development work, and defect resolution.
• Participate in development, testing, and team meetings to gain exposure to the full application lifecycle.
• Shadow Salesforce team members to learn different areas of the platform, integrations, support, and development.
• Complete assigned project work with guidance from a designated coach.
• Perform other duties as assigned.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Position Qualifications Education/Experience

• The internship will run for Summer of 2027 beginning mid-May and ending early August.
• Able to work a 40-hour work week, Monday-Friday, between 8 a.m. and 5 p.m.
• Must reside local to the St. Louis, MO area and report to the St. Louis office.
• Enrolled in a degree program with courses of study including Information Technology, Computer Science, Data Analytics, Management Information Systems, or a related technology field at a college or university with at least 2 years completed.
• Coursework or experience in technology and/or data-related subjects.
• Salesforce knowledge or experience is preferred, but not required.
• Works well in team environment.
• Excellent written and oral communication skills.
• Proficient in Microsoft Excel and Teams.
• Demonstrates ability to learn and use new software and programs.

Competencies:

Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [e-mail].

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Aff… At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [e-mail].

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job‑related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

At Midland, we’re proud to be a little different. You can see it in our bright orange signs—but there’s more to it than that. With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions. For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow‑through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We’re innovating and optimizing our services to ensure we stay unique – providing strength you can count on with heart you can feel. You might say we’re unlike any other bank. And you’d be right.