Intermodal Dispatcher: Load Planning & Ops Coordination

C&K Trucking, LLC; Fort Worth (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life and Disability Insurance

401(k) with company match

Paid holidays, vacation, and sick time

FSA

Employee Assistance Program

Job summary

MEDLOG USA is seeking a Dispatcher to join our transportation team. The role involves assigning loads to contractors, communicating with Customer Service, monitoring hours of service, and updating the TMS to ensure on-time deliveries.

Strong Excel/Outlook skills, bilingual English/Spanish preferred, and the ability to multitask in a fast-paced environment are essential. Office-based role with standard M-F hours and Saturday rotation.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 1-3 years' experience in the intermodal industry; dispatch preferred.
• Proficiency in Microsoft Excel and Outlook as well as overall computer skills.
• Excellent verbal and written communication skills.
• Bilingual: English/Spanish strongly preferred.
• Strong conflict resolution and problem-solving skills.
• Ability to multi-task while maintaining a positive attitude.
• Self-Motivated / Detail oriented / Ability to prioritize.

Responsibilities

• Schedule: Mon - Fri; 8a - 5p with Saturday in rotation with the team.
• Assign loads to the contractors in a timely and efficient manner.
• Inform our Customer Service Representatives of all developments throughout the day so they can keep our customers updated.
• Monitor contractors' HOS to route and prioritize contractors' schedules to maximize turnaround.
• Update database in a timely manner with appropriate route, delivery status, and time stamps.
• Document in our TMS for delays, dry runs, yard stops, missed loads, appointments etc.
• Update contractors with important information about orders, traffic, obstacles, and requirements.
• Communicate contractor pay, chassis availability and appointment times.
• Track order costs and billing information.
• Confirm contractors' completed delivery information.
• Track where empty containers need to go and plan accordingly.
• Receive emergency and non-emergency calls and record significant information.
• Understand and manage cut-off times for deliveries to ensure proper scheduling.
• Willingness and ability to solve contractors' issues in a timely and professional manner.

Skills

Dispatcher experience

Multitasking

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

College degree preferred

Tools

Excel

Outlook

TMS

Job description

MEDLOG USA is seeking a Dispatcher to join our transportation team. The role involves assigning loads to contractors, communicating with Customer Service, monitoring hours of service, and updating the TMS to ensure on-time deliveries.

Strong Excel/Outlook skills, bilingual English/Spanish preferred, and the ability to multitask in a fast-paced environment are essential. Office-based role with standard M-F hours and Saturday rotation.