Global Logistics Dispatcher – Impact, Growth & Benefits

C&K Trucking, LLC; Los Angeles (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life and Disability Insurance

401(k) with company match

Paid holidays, vacation, and sick time

FSA

Employee Assistance Program

Job summary

MEDLOG USA in Los Angeles is seeking a capable Dispatcher to coordinate intermodal loads and contractor scheduling in a fast-paced environment. You will work across operations to keep shipments flowing smoothly and ensure timely updates for customers.

As part of our team, you will monitor hours of service, maintain accurate TMS records, and communicate with Customer Service to resolve issues quickly. This role emphasizes reliability, efficiency, and a strong service mindset.

Qualifications

• Diploma or equivalent; college degree preferred.
• 1-3 years in intermodal industry; dispatch preferred.
• Proficient in Excel and Outlook; strong computer skills.
• Excellent verbal and written communication skills.
• Strong conflict resolution and problem-solving abilities.
• Able to multi-task with a positive attitude.
• Self-motivated, detail-oriented, and able to prioritize.
• Committed to company values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator.

Responsibilities

• Assign loads to contractors in a timely and efficient manner.
• Inform Customer Service Representatives of developments to keep customers updated.
• Monitor contractors’ HOS to route and prioritize schedules for maximum turnaround.
• Update database with route, delivery status, and time stamps.
• Document in the TMS for delays, yard stops, missed loads, and appointments.
• Update contractors with information about orders, traffic, obstacles, and requirements.
• Communicate contractor pay, chassis availability and appointment times.
• Track order costs and billing information.
• Confirm contractors’ completed delivery information.
• Track where empty containers need to go and plan accordingly.
• Receive emergency and non-emergency calls and record significant information.
• Understand and manage cut-off times for deliveries to ensure proper scheduling.
• Willingness and ability to resolve contractor issues professionally.
• Schedule: M-F- days.

Skills

Excel

Outlook

Communication

Multi-tasking

Detail oriented

Education

High school diploma

College degree preferred

Tools

TMS

Database

Job description

MEDLOG USA in Los Angeles is seeking a capable Dispatcher to coordinate intermodal loads and contractor scheduling in a fast-paced environment. You will work across operations to keep shipments flowing smoothly and ensure timely updates for customers.

As part of our team, you will monitor hours of service, maintain accurate TMS records, and communicate with Customer Service to resolve issues quickly. This role emphasizes reliability, efficiency, and a strong service mindset.