Intermodal Dispatch & Operations Lead (Fort Worth)

Gulf Winds International Inc; Fort Worth (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

Gulf Winds International, Inc. seeks a Dispatcher in the Fort Worth area to ensure timely, accurate service to customers and drivers.

You will drive load distribution, maintain driver relationships, and partner with Safety, Recruitment, and Customer Service to deliver world-class results. Ideal candidates will have strong communication, problem solving, and logistics experience, with proficiency in MS Word, Excel, and Prism Software.

Qualifications

• Organizational skills.
• Professional communication & writing skills.
• Self-starter and able to work with minimal supervision.
• Problem resolution skills.
• Computer skills (Internet and Prism Software preferred).
• Computer literacy with MS Word, Excel and Outlook.
• Logistics and Intermodal experience preferred.

Responsibilities

• Ensure Independent Contractor satisfaction by facilitating load distribution.
• Achieve driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers.
• Work closely with critical departments (e.g., Safety, Driver Recruitment, Customer Service, Sales) to best serve our drivers and customers.
• Promote a culture of Operational Excellence focused on safety and quality.
• Execute daily workload while ensuring customer requirements are met to achieve World Class service.
• Track and manage all Gulf Winds equipment to ensure proper utilization.
• Cross-train to cover workload distribution when the Terminal Manager is out.
• Openly communicate challenges/opportunities as they arise along with creative solutions to overcome.
• Manage cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers.
• Ensure proper maintenance and cleanliness/up-keep of the facility, stocking with correct supplies and materials.
• Manage quarterly KPIs to support company goals.

Skills

Organizational skills

Professional communication & writing

Self-starter

Problem solving

Computer literacy

MS Word

Excel

Outlook

Intermodal experience

Education

High School Diploma or GED

Tools

Prism Software

MS Word

Excel

Outlook

Internet

Job description

Gulf Winds International, Inc. seeks a Dispatcher in the Fort Worth area to ensure timely, accurate service to customers and drivers.

You will drive load distribution, maintain driver relationships, and partner with Safety, Recruitment, and Customer Service to deliver world-class results. Ideal candidates will have strong communication, problem solving, and logistics experience, with proficiency in MS Word, Excel, and Prism Software.