Intermodal Dispatcher

DIHO Consulting USA, LLC.; Houston (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

DIHO Consulting USA LLC in Houston is seeking an experienced Intermodal Dispatcher to coordinate CDL drivers, manage container movements, and schedule port appointments in a fast-paced environment.

The role requires familiarity with Port Houston operations, TMS or dispatch software, and strong organizational skills. You will oversee daily dispatch activities, track shipments, and ensure timely freight movement while maintaining open communication with drivers and customers.

Qualifications

• Experience in intermodal trucking dispatch or container transportation.
• Familiar with Port Houston operations and terminal appointment procedures.
• Knowledge of container logistics, chassis management, and drayage operations.
• Experience with dispatch software or TMS.
• Strong organizational, multitasking and problem-solving skills.
• Excellent communication and customer service abilities.
• Bilingual English/Spanish preferred.

Responsibilities

• Coordinate and dispatch CDL Class A drivers for local and regional container transport.
• Schedule container pickups and deliveries at Port Houston terminals.
• Monitor container availability, chassis assignments, and empty returns.
• Coordinate port appointments, equipment releases, and delivery schedules.
• Maintain communication with drivers, customers, and terminal personnel.
• Track shipments and provide timely delivery updates.
• Resolve scheduling conflicts and delays.
• Maintain dispatch records and daily reports.
• Support efficient fleet utilization and freight movement.

Skills

Multitasking

Organizational skills

Problem-solving

Communication

Customer service

Bilingual English/Spanish

Tools

TMS

Dispatch software

Job description

INTERMODAL DISPATCHER

Full-Time | Transportation & Logistics

Position Overview

DIHO Consulting USA LLC is seeking an experienced Intermodal Dispatcher for an established transportation and logistics company in Houston, TX. The ideal candidate will have experience coordinating CDL drivers, managing container movements, scheduling port appointments, and overseeing daily dispatch operations in a fast-paced trucking environment.

Key Responsibilities

• Coordinate and dispatch CDL Class A drivers for local and regional container transportation.
• Schedule container pickups and deliveries at Port Houston terminals, including Bayport and Barbours Cut.
• Monitor container availability, chassis assignments, and empty container returns.
• Coordinate port appointments, equipment releases, and delivery schedules.
• Maintain communication with drivers, customers, and terminal personnel.
• Track shipments and provide timely updates regarding delivery status.
• Resolve scheduling conflicts, transportation delays, and operational challenges.
• Maintain accurate dispatch records, transportation documents, and daily reports.
• Support efficient fleet utilization and timely freight movement.

Qualifications & Requirements

• Previous experience in intermodal trucking dispatch or container transportation preferred.
• Familiarity with Port Houston operations and terminal appointment procedures.
• Knowledge of container logistics, chassis management, and drayage operations.
• Experience with transportation management systems (TMS) or dispatch software.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent communication and customer service abilities.
• Bilingual English/Spanish preferred.
• Ability to work independently in a fast-paced logistics environment.