Dispatcher/CSR: High-Volume Load & Inventory Specialist

Always There Inc; Fort Worth (TX); On-site; USD 25,000 - 26,000; Full time

Job summary

Always There Personnel seeks a Dispatcher/CSR in Fort Worth, TX to join a growing logistics team. The role combines high-volume load scheduling, order/inventory accuracy, and proactive customer service.

You will manage daily loads, assign dock doors, and coordinate ground freight and port container shipments. Requirements include customer service experience, strong MS Office & Outlook skills, reliable transportation, and familiarity with AS400 and WMS systems.

Qualifications

• Customer service experience is required.
• Proficiency with MS Office & Outlook is essential.
• Excellent phone and people skills with customers.
• Must be self-motivated and able to multitask.

Responsibilities

• Handle 150–300 appointments weekly for load scheduling.
• Assign dock doors and track activity with Dock Tracker.
• Ensure timely driver check-in/out and load tracking.
• Respond to ~150 emails per-12-hour shift and manage scheduling.

Skills

Customer service experience

Multitasking

Tools

Microsoft Office

Outlook

AS400

WMS

Job description

Always There Personnel seeks a Dispatcher/CSR in Fort Worth, TX to join a growing logistics team. The role combines high-volume load scheduling, order/inventory accuracy, and proactive customer service.

You will manage daily loads, assign dock doors, and coordinate ground freight and port container shipments. Requirements include customer service experience, strong MS Office & Outlook skills, reliable transportation, and familiarity with AS400 and WMS systems.