Bilingual Customer Service & Orders Specialist

Exp. Group. LLC; McAllen (TX); On-site; USD 17,908 - 19,286; Full time

Job summary

A multinational group of specialized companies is seeking a motivated, bilingual Customer Service Associate to join their Texas team. Responsibilities include managing customer inquiries via phone and email, tracking orders, resolving discrepancies, and supporting administrative tasks. Ideal candidates have strong communication skills and can multitask in a fast-paced environment. Competitive pay of $13 - $14 per hour is offered for this on-site role in McAllen, Texas.

Qualifications

• Bilingual in English and Spanish is required.
• Strong written and verbal communication skills.
• Detail-oriented with strong organizational skills.

Responsibilities

• Serve as a primary point of contact for customer inquiries.
• Enter and track customer orders accurately.
• Research and resolve discrepancies or fulfillment issues.

Skills

Bilingual in English and Spanish

Strong communication skills

Organized and detail-oriented

Ability to manage multiple priorities

Basic computer and math skills

Tools

Order management software

ERP systems

Accounting software

Job description

A multinational group of specialized companies is seeking a motivated, bilingual Customer Service Associate to join their Texas team. Responsibilities include managing customer inquiries via phone and email, tracking orders, resolving discrepancies, and supporting administrative tasks. Ideal candidates have strong communication skills and can multitask in a fast-paced environment. Competitive pay of $13 - $14 per hour is offered for this on-site role in McAllen, Texas.