Interline Specialist

CrossCountry Freight Solutions, Inc. DBA CCFS; Irving (TX); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k with match

Paid time off

Paid holidays

Volunteer time off

Employee Assistance Program

Job summary

CrossCountry Freight Solutions, Inc. (CCFS) seeks an Interline Specialist to manage the network of Interline Partners, auditing splits and shipments, and securing competitive rates. You will lead efforts to resolve past-due or short-paid shipments and support the Customer Service team to keep partner relations running smoothly.

The role emphasizes attention to detail, problem-solving, and ownership of a key business area; it may be remote with occasional office presence required.

Qualifications

• 1 year of Accounts Receivable experience preferred.
• Strong interpersonal, organizational and communication skills.
• Analytical and decision-making abilities with attention to detail.

Responsibilities

• Daily revenue splitting and report generation for Interline Partners.
• Maintain open AR for Interline Partners and assist AP with invoices.
• Assist customer service with calls and emails; support partner relationships.

Skills

Accounts Receivable

Interpersonal skills

Communication

Analytical thinking

Decision making

Tools

Microsoft Word

Microsoft Excel

MS Access

Job description

Job Title:Interline SpecialistDepartment:InterlineJob Status:Non-ExemptCompensation:Direct Reports:NoCOMPANY OVERVIEWCrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!PAY: $21-$22 (based on education and experience).REPORTS TO: Interline ManagerDIRECT REPORTS: NoLOCATION: Must be located in or near Bismarck, ND, Scottsbluff, NE, Denver CO, Phoenix AZ, Kansas City MO, Dallas TX, or Houston TX.JOB SUMMARYAs an Interline Specialist, you'll be the go-to point of contact for CrossCountry's network of Interline Partners, the carriers we team up with to get freight where it needs to go. You'll own the daily audit of interline splits and shipments, work directly with partner carriers to secure competitive rates, and take the lead on resolving past-due or short-paid shipments. You'll also be a key resource for our Customer Service team, answering questions and helping keep partner relationships running smoothly. It's a role built for someone who's detail-oriented, enjoys problem-solving, and likes owning a piece of the business where their work has a direct, visible impact. This position has the potential to be remote.ESSENTIAL JOB DUTIESDaily revenue splitting and report generating for the Interline Partners revenueMaintain and manage the open AR for Interline PartnersAssist Accounts Payable with interline payment and partner invoice questionsAssist with customer calls and emailsCommunicate with partners to obtain approval for additional services required for pick up or deliveryCross department collaboration to prevent and correct potential misroutesWork with partner carriers to provide required documentation for invoicingReview splits sent to our partners to ensure charges are distributed accuratelyReview rates provided by partners to ensure they are in line with contractual agreementsOther duties as assignedJOB SPECIFICATIONSSkills and KnowledgeOne year of Accounts Receivable experience desired but not requiredWell-developed interpersonal skills. Ability to get along with diverse personalities.Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.Extensive knowledge of the principles, procedures, and best practices in the transportation and freight industry.Proficient in Microsoft Word, Excel, and Access.Must be willing to learn new computer programs to assist with daily duties.Work ConditionsThe ability to work irregular hours when necessary.Generally, a standard office environment.Sitting required approximately 90% of the time.BENEFITSMedical, Vision, Dental, Supplemental, and Life Insurances available.Paid time off, paid holidays, paid community volunteer time.Employee Assistance Program (EAP).401k retirement plan with match.#CCADM