Interim Store Operations Lead

Five Below; Phoenix (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below is seeking a store leader to WOW customers and guide crew daily in Phoenix. You will train associates, supervise operations, and ensure fast, friendly checkouts. The role includes opening/closing, safeguarding cash, and maintaining store standards.

The position requires at least a high school diploma and offers growth within our energetic, fast-paced environment focused on affordability and wow moments for guests.

Qualifications

• High School diploma or equivalent required.
• College experience preferred but not required.
• Strong verbal and written communication skills.

Responsibilities

• Ensures crew delivers wow customer experiences with personal contact.
• Trains crew on customer service for fast, friendly checkout.
• Oversees daily store activities and staff performance.
• Assists with stock receiving and organization for quick placement.
• Acts as Manager on Duty and oversees operations and staffing.
• Opens or closes the store as needed and secures cash and alarms.
• Supports onboarding and ongoing training of associates.
• Drives sales and controls expenses through merchandising and service.
• Collaborates with leadership on merchandising and recovery.
• Performs routine store maintenance and housekeeping.

Skills

Verbal and written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below is seeking a store leader to WOW customers and guide crew daily in Phoenix. You will train associates, supervise operations, and ensure fast, friendly checkouts. The role includes opening/closing, safeguarding cash, and maintaining store standards.

The position requires at least a high school diploma and offers growth within our energetic, fast-paced environment focused on affordability and wow moments for guests.