Seasonal Store Lead: Wow Customers & Lead Ops

Five Below; Phoenix (AZ); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below Inc. in Phoenix seeks an energetic store leader to WOW customers and manage daily operations. You will supervise crew, train new staff, and ensure fast, friendly checkout while controlling stock and store conditions.

This hourly role requires strong communication, multi-tasking, and resilience under pressure, with a willingness to work evenings, weekends, and holidays to support our growth as a value-focused retailer.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced retail environment.
• High school graduate or equivalent preferred.

Responsibilities

• Ensures crew members wow customers through personal contact.
• Trains crew on the BEST customer service experience for fast, friendly check-out.
• Oversee daily activities of store associates and ensure excellent service.
• Assist with receiving, unpacking, and organizing new stock.
• Act as Manager on Duty, responsible for operations, staff, and service.
• Open/close the store and secure cash, doors, and alarms.
• Support onboarding and ongoing training of associates.
• Drive store sales and control expenses through merchandising and performance.
• Partner with store leadership on merchandising and recovery.
• Perform store maintenance including cleaning and stock room upkeep.

Skills

Communication

Multi-tasking

Creative thinking

Staying calm under pressure

Management experience

Education

High School Diploma or equivalent

Job description

Five Below Inc. in Phoenix seeks an energetic store leader to WOW customers and manage daily operations. You will supervise crew, train new staff, and ensure fast, friendly checkout while controlling stock and store conditions.

This hourly role requires strong communication, multi-tasking, and resilience under pressure, with a willingness to work evenings, weekends, and holidays to support our growth as a value-focused retailer.