Interim Housing Program Lead — Trauma-Informed Care

JOYOUS VENTURES LLC; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

Joyous Ventures LLC is seeking a dedicated Program Manager to lead operations at our interim housing facility serving justice-involved individuals experiencing homelessness. This role ensures high-quality service delivery, staff coordination, and compliance with funder standards.

You will supervise staff, coordinate educational and clinical programming, conduct performance evaluations, and maintain accurate records.

Qualifications

• Minimum 1 year of program management experience.
• Experience with housing services or justice-involved populations.
• Strong leadership and communication skills.
• Ability to manage crisis situations with empathy.

Responsibilities

• Oversee daily operations, staff supervision, scheduling.
• Recruit, train, and onboard staff and volunteers.
• Conduct performance evaluations and staff development.
• Lead weekly staff meetings and daily huddles.
• Ensure program compliance with funders and DHS/JCOD/ODR.
• Provide 24/7 on-call crisis intervention.
• Submit weekly and monthly reports.

Skills

Leadership

Communication

Crisis management

Trauma-informed care

On-call

Conflict resolution

Education

Bachelor’s degree in Social Work, Public Administration, or related field

Job description

Joyous Ventures LLC is seeking a dedicated Program Manager to lead operations at our interim housing facility serving justice-involved individuals experiencing homelessness. This role ensures high-quality service delivery, staff coordination, and compliance with funder standards.

You will supervise staff, coordinate educational and clinical programming, conduct performance evaluations, and maintain accurate records.