Intensive Case Manager – Behavioral Health (Seattle)

DESC; Seattle (WA); Sur place; USD 54 000 - 59 000; Plein temps

Avantages offerts par ce poste

EAP

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Medical insurance with no premiums

Résumé du poste

DESC Seattle is seeking an Intensive Case Manager for the SAGE program at the STAR Center. The role focuses on coordinating behavioral health services, crisis planning, and care transitions for adults experiencing homelessness.

The position requires collaboration with clinicians, shelter staff, and community partners to ensure access to housing, food, medical care, and supportive services, with strict documentation and compliance.

Qualifications

• Ability to meet Washington Department of Health requirements for registration as an AAC or equivalent credential.
• Bachelor’s degree in social work, psychology, or related behavioral science, OR 1 year of relevant paid work experience.
• Ability to drive a vehicle and hold a valid Washington State driver’s license.
• Interest in working with clients who are difficult to engage.
• Knowledge of Recovery-focused, strengths-based work in mental health.
• Knowledge of Harm Reduction strategies.
• Ability to work with clients displaying challenging behaviors.
• Ability to communicate with staff from diverse backgrounds.
• Support the philosophy of cooperation and continuity across programs and respect for consumers.

Responsabilités

• Coordinate all aspects of consumers' support and goal planning, including referrals to psychiatric or substance abuse treatment and access to food, housing, medical care, and finances.
• Connect STAR Center guests with wraparound services and coordinate with shelter Case Managers, Peers, and providers.
• Develop crisis and safety plans for SAGE clients in collaboration with STAR Center and SAGE staff.
• Complete demographic and clinical updates, and ensure timely documentation and compliance.
• Provide crisis intervention and risk assessment, and write affidavits when appropriate.
• Facilitate transitions from STAR Center to housing and community services.
• Demonstrate flexibility and problem-solving regarding guest needs.
• Advocate for access to community resources and continuity of care with providers.
• Provide and/or support therapeutic group facilitation and individual counseling as qualified.
• Engage in trauma-informed practice and align with DESC’s core values.
• Support client access to community resources and services, ensuring needs and rights are met.
• Collaborate with staff to ensure continuity of care and prevent service gaps.
• Engage in clinical supervision and quality assurance processes.
• Attend trainings and contribute to program development.
• Other duties as assigned.

Connaissances

Crisis intervention

Advocacy

Case management

Communication with diverse backgrounds

Recovery-oriented approach

Harm reduction

Driving/vehicle use

Professionalism

Formation

Bachelor's degree in social work/psychology or related field

Master's degree preferred

Description du poste

DESC Seattle is seeking an Intensive Case Manager for the SAGE program at the STAR Center. The role focuses on coordinating behavioral health services, crisis planning, and care transitions for adults experiencing homelessness.

The position requires collaboration with clinicians, shelter staff, and community partners to ensure access to housing, food, medical care, and supportive services, with strict documentation and compliance.