Clinical Case Manager — Housing & Recovery Advocate

DESC; Seattle (WA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance (no premiums)

Dental

Life insurance

Long-term disability

EAP

FSA

ORCA subsidy

PTO 34 days/yr

Retirement plan

Job summary

DESC's SAGE program seeks a dedicated case manager to support adults with severe mental illness in securing housing, services, and stability. You will work within a multidisciplinary team to conduct psychosocial assessments, develop consumer-centered goal plans, and coordinate psychiatric and substance use treatments.

Travel locally for outreach, provide crisis intervention and ongoing support, advocate with landlords and community providers, and maintain thorough clinical and administrative

Qualifications

• Bachelor’s degree in social work, psychology, or related behavioral science, or 1 year of relevant paid work experience.
• Must meet Washington DOH AAC registration requirements or equivalent.
• Must have valid WA driver’s license and insurable driving record.
• Ability to engage clients who are difficult to engage.
• Ability to work with diverse staff and consumers.

Responsibilities

• Participate as a member of a multidisciplinary team providing ongoing case management services to adults with severe and persistent mental illnesses.
• Collaborate with DESC’s Scattered Sites Supportive Housing team in the development of client care and housing retention plans.
• Provide outreach and engagement services to assigned clients, to initially engage clients and maintain working relationships.
• Conduct psychosocial assessments; develop goal planners with consumer participation; facilitate linkages to collaborative resources when appropriate.
• Coordinate all aspects of consumers' support and goal planners including psychiatric treatment, substance abuse treatment, 24-hour support, and housing access.
• Advocate for consumers' access to community resources and services, ensuring needs are met and rights maintained.
• Travel locally to outreach consumers; make home visits and assist with home inspections and annual recertifications.
• Provide crisis intervention and risk assessment; tolerate unusual or unpleasant behavior.
• Fulfill role of protective payee for some consumers and manage monthly budgets.
• Establish and maintain relationships with landlords to ensure lease compliance.
• Document services and adhere to administrative deadlines.

Skills

Communication skills

Driving

Interpersonal skills

Bilingual in Spanish and English

Recovery-focused approach

Harm Reduction knowledge

Cultural competence

Education

Bachelor’s degree in social work, psychology, or related behavioral science

1 year of relevant paid work experience

Job description

DESC's SAGE program seeks a dedicated case manager to support adults with severe mental illness in securing housing, services, and stability. You will work within a multidisciplinary team to conduct psychosocial assessments, develop consumer-centered goal plans, and coordinate psychiatric and substance use treatments.

Travel locally for outreach, provide crisis intervention and ongoing support, advocate with landlords and community providers, and maintain thorough clinical and administrative