Integrations Delivery Lead (Hybrid) — High-Impact TMS

Qargo TMS; Chicago (IL); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Ownership & impact

Flexible working environment

Hybrid work Chicago

Ambitious team in transport

Job summary

Qargo is seeking an Integrations Delivery Manager for our Chicago office. You will own the integration journey for customers, ensuring their systems connect with Qargo’s TMS and are production-ready by go-live.

You’ll act as the bridge between customers, integration partners and internal teams, translating operational needs into technical requirements and keeping projects on track from discovery to activation. This is a hands-on role in a fast-growing scale-up.

Qualifications

• You have experience in integrations, technical project management or similar roles.
• Affinity with or an understanding of the transport & logistics industry is a big plus!
• You have a strong technical affinity and feel comfortable discussing APIs, data flows or system connections(without needing to code yourself).
• You’re structured, proactive and able to manage multiple projects simultaneously.
• You communicate confidently with both operational and technical stakeholders.
• You thrive in a fast-growing scale-up environment where ownership and initiative matter.

Responsibilities

• Lead the integration onboarding cycle: from initial discovery and requirements gathering to configuration, testing and activation.
• Act as the main point of contact for customers regarding integration topics, ensuring requirements are clearly defined and documented.
• Collaborate closely with Customer Onboarding Managers to align integrations with the broader implementation and go-live timeline.
• Coordinate with integration partners and our Professional Services team to prepare, configure and validate system connections.
• Monitor project progress, follow up on deadlines and proactively manage stakeholders to ensure smooth delivery.
• Support pre-sales discussions where integration requirements are key, capturing technical input ahead of customer sign-up.
• Continuously improve documentation, processes and knowledge sharing around integrations.

Skills

Integrations

Project management

APIs & data flows

Stakeholder communication

Scale-up mindset

Job description

Qargo is seeking an Integrations Delivery Manager for our Chicago office. You will own the integration journey for customers, ensuring their systems connect with Qargo’s TMS and are production-ready by go-live.

You’ll act as the bridge between customers, integration partners and internal teams, translating operational needs into technical requirements and keeping projects on track from discovery to activation. This is a hands-on role in a fast-growing scale-up.