TMS Implementation Lead — Onboarding & Delivery

GEODIS; Brentwood (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Paid parental leave

Career development

Employee discounts

Wellness perks

Daycare discount

Volunteer opportunities

Job summary

GEODIS is seeking an IT Manager - Implementation to lead end-to-end Transportation Management System onboarding and implementation efforts. You will manage a 4–6 person team, serve as a TMS SME across Tier 1 platforms such as MercuryGate/Infios, and guide integrations with ERP, WMS, and carrier systems.

You will collaborate with internal and external stakeholders to gather requirements, track performance, and ensure scalable, best-practice solutions while driving training and standardization

Qualifications

• Bachelor’s degree in Computer Science from a 4 year college or university.
• 10+ years of experience working with Transportation Management Systems (TMS), including Tier 1 platforms.
• 6+ years of experience leading TMS implementations and client onboarding projects.
• 3+ years of people management experience, including managing teams of 4–6 individuals.

Responsibilities

• Lead end-to-end TMS client onboarding and implementation projects, ensuring successful delivery, performance tracking, and customer satisfaction.
• Manage and develop a team of 4–6 analysts, providing guidance, coaching, and oversight on technical design and implementation work.
• Act as a TMS SME (preferably Tier 1 platforms such as MercuryGate/Infios), supporting configuration, troubleshooting, and continuous improvement efforts.
• Oversee and support system integrations (API, EDI, XML) between TMS and other platforms such as ERP, WMS, and carrier systems.
• Partner with internal stakeholders and external clients to gather requirements, manage expectations, and deliver scalable solutions.
• Monitor IT infrastructure and system operations, proactively identifying risks and recommending improvements.
• Develop reporting tools, performance metrics, and insights to drive operational efficiency and project success.
• Evaluate training needs, develop materials, and provide training to ensure successful adoption of new systems and processes.
• Contribute to process standardization and optimization across implementations, with a focus on scalability and best practices.
• Support customer-facing initiatives and collaborate cross-functionally, including sales support and business development efforts.

Skills

TMS expertise

Team leadership

Client onboarding

Stakeholder management

Education

Bachelor’s degree in CS

Job description

GEODIS is seeking an IT Manager - Implementation to lead end-to-end Transportation Management System onboarding and implementation efforts. You will manage a 4–6 person team, serve as a TMS SME across Tier 1 platforms such as MercuryGate/Infios, and guide integrations with ERP, WMS, and carrier systems.

You will collaborate with internal and external stakeholders to gather requirements, track performance, and ensure scalable, best-practice solutions while driving training and standardization