Integration Project Lead - Hybrid, 50-75% Travel

FirstCall Group; North Carolina; Hybrid; USD 90,000 - 130,000; Full time

Job summary

FirstCall Group seeks an Integration Project Manager to lead the year 1 transition for new acquisitions, collaborating with acquired leadership, the Regional VP, and the Head of Integration. You will design the playbook, drive back-office/process integration, and ensure smooth cultural alignment across the network.

In this role you’ll own end-to-end integration activities through day 100 and beyond, travel to sites nationwide, and report to the Head of Integration.

Qualifications

• 5+ years leading cross-functional initiatives spanning HR, Finance, IT and Operations with measurable outcomes.
• Mechanical services industry, M&A and/or integration experience preferred.
• Comfortable with P&L structure, strong business acumen, and standard KPIs.
• Experience with project management practices, systems, and software applications.
• Familiarity with stage gate operating models.
• Ability to brief senior leadership concisely, write documents that drive decisions, and hold owners accountable to commitments.

Responsibilities

• Project Leadership: own the year 1 lifecycle for new partners, from pre-close planning, administrative integration, cultural integration, operating integration and project close.
• Playbook Design: translate diligence findings into the integration project plan that combines our repeatable approach with the unique needs of the partnership.
• Stabilization: partner with functional owners to implement back-office integration across payroll, benefits, finance, safety, insurance, fleet, and IT in the first 100 days.
• Strategy Building: work with operations leadership to benchmark 3-year goals, SWOT analysis, hot-button issues, and commercial handoff planning.
• Operations and Cultural Transition: create the plan for days 100-365, where cultural integration and value-creation take shape.
• KPI Vigilance: tracking retention across technicians, leaders, and customers against baselines.
• Meaningful Closeout: formally close the integration project at Month 12; document lessons learned and transition ownership.

Skills

Cross-functional leadership

Project management

Travel willingness

Communication

Organization

Attention to detail

Job description

FirstCall Group seeks an Integration Project Manager to lead the year 1 transition for new acquisitions, collaborating with acquired leadership, the Regional VP, and the Head of Integration. You will design the playbook, drive back-office/process integration, and ensure smooth cultural alignment across the network.

In this role you’ll own end-to-end integration activities through day 100 and beyond, travel to sites nationwide, and report to the Head of Integration.