Bilingual Intake & Eligibility Specialist

Comprehensive Community Action Program; Cranston (RI); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

403(b)

Health insurance

Vision and dental insurance

Life insurance

Long term disability

Flexible spending accounts

Tuition reimbursement up to $1,000

Employee Assistance Program

Vacation, sick and personal days

Up to 13 paid holidays

Descripción de la vacante

Comprehensive Community Action Program seeks an Intake Specialist to complete intakes and assessments, coordinate services, and determine eligibility for energy assistance, housing, and other programs. You will liaise with clients and maintain accurate records.

The role requires strong communication, organization, and a customer-friendly approach. This is a full-time, 40-hour-per-week position, with some evenings and location flexibility across CCAP sites in Rhode Island.

Formación

• Must have a High School Diploma or GED.
• Associates degree preferred.
• Bilingual Spanish preferred.
• Computer literacy and experience with Microsoft platforms.
• Excellent written and verbal communication skills.
• Immunizations and/or vaccinations up to date.

Responsabilidades

• Participate in training and continue ability to work with individuals from diverse backgrounds.
• Superior customer service skills.
• Ability to maintain accurate records that are well organized.
• Perform data entry in a reasonable amount of time.
• Answer phone, take messages, and return voicemails.
• Performs clerical duties (copying, faxing, filing).
• Checking in clients and reviewing documentation.
• Must cover responsibilities for other office staff when on lunch/dinner, vacation, absences, etc.
• Strong computer skills and works well independently and as a team member.

Conocimientos

Written and verbal communication

Customer service

Data entry

Interpersonal skills

Educación

High School Diploma / GED

Associates degree preferred

Herramientas

Microsoft Office

Descripción del empleo

Comprehensive Community Action Program seeks an Intake Specialist to complete intakes and assessments, coordinate services, and determine eligibility for energy assistance, housing, and other programs. You will liaise with clients and maintain accurate records.

The role requires strong communication, organization, and a customer-friendly approach. This is a full-time, 40-hour-per-week position, with some evenings and location flexibility across CCAP sites in Rhode Island.