Intake Specialist Case Manager

The-Salvation-Arm; San Jose (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

The Salvation Army in San Jose, CA seeks an Intake Specialist Case Manager to support at-risk individuals and families by conducting screenings, coordinating referrals, and helping clients access community resources. The role includes assisting with rental applications, collaborating with housing staff, and advocating with landlords to promote housing stability.

Responsibilities include assessing client needs, delivering high-quality case management, and partnering with the social services team

Qualifications

• Screening for rental and utility assistance
• Coordinate referrals to community resources
• Advocacy with landlords to promote housing stability
• Collaboration with housing staff and social services team

Responsibilities

• Screen clients for rental and/or utility assistance
• Determine client eligibility
• Provide resources to families and individuals seeking services
• Screen at-risk individuals and families
• Provide internal referrals to connect clients with resources
• Establish and maintain relationships with other community agencies
• Attend required staff, department, community meetings, and trainings
• Provide financial assistance for rental and deposit in coordination with the Housing Coordinator
• Provide case management to individuals and families
• Provide budgetary and financial counseling

Job description

Description

OVERVIEW:

The Intake Specialist Case Manager supports at-risk individuals and families by conducting screenings, coordinating referrals, and helping clients access community resources. The role includes assisting with rental applications, collaborating with housing staff, and advocating on behalf of clients with landlords to promote housing stability. Additionally, the position focuses on assessing client needs and delivering high-quality case management in partnership with the social services team.

DUTIES AND RESPONSIBILITIES:

• Screen clients for rental and/or utility assistance
• Determine the client eligibility
• Provide resources to families and individuals seeking services at the Family Services Department
• Screen at-risk individuals and families
• Provide internal referrals to connect clients with resources
• Establish and maintain relationships with other community agencies
• Attend all required staff, department, community meetings, and trainings
• Provide financial assistance for rental and deposit in coordination with the Housing Coordinator
• Provide case management to individuals and families
• Provide budgetary and financial counseling