Intake Specialist - Compassionate Behavioral Health Access

Harboroaks; Galax (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Paid Time Off

HSA & FSA

Company Paid Basic Life & AD&D

Disability Insurance

401(k) Retirement Plan with company 2%

Employee Assistance Program

Job summary

Life Center of Galax in Virginia is seeking an Intake Specialist to manage the intake process for admissions, coordinate with remote admissions, and establish a welcoming rapport with clients. The role supports the arrival, assessment, and documentation while aligning with Acadia Healthcare standards.

This full-time evening shift runs Wednesday through Saturday, 4:00pm–2:00am. The position offers comprehensive benefits and opportunities to grow within a behavioral health organization.

Qualifications

• High-school diploma or equivalent.
• 1–2 years in a patient care environment in behavioral health/substance use preferred.
• Excellent communication and customer service skills; ability to use required computer programs.

Responsibilities

• Liaise with client/family of potential admissions to address questions.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for approvals and planning.
• Establish rapport with clients to ensure they feel welcomed on arrival.
• Support arrival process including coordinating assessment/bed placement and searches for prohibited items.

Skills

Communication

Customer service

Computer skills

De-escalation training

CPR/First-Aid

Education

High-school diploma

Job description

Life Center of Galax in Virginia is seeking an Intake Specialist to manage the intake process for admissions, coordinate with remote admissions, and establish a welcoming rapport with clients. The role supports the arrival, assessment, and documentation while aligning with Acadia Healthcare standards.

This full-time evening shift runs Wednesday through Saturday, 4:00pm–2:00am. The position offers comprehensive benefits and opportunities to grow within a behavioral health organization.