Remote Intake Specialist – Mental Health Access

Compasshealthcenter; Northbrook (IL); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Comprehensive medical/dental/vision plans

401k program with company matching

Generous PTO including competitive parental leave

Job summary

Compasshealthcenter is seeking an Intake Specialist to play a crucial role in the patient intake process while providing exemplary care. The position is primarily remote but requires up to 4 weeks of on-site training in Northbrook, Illinois.

The successful candidate will handle patient interactions, schedule appointments, and manage such administrative tasks as data entry and document processing.

This role values compassion, professionalism, and attention to detail, making it an exciting opportunity for those passionate about mental health.

Qualifications

• Bachelor's degree in Psychology or related field.
• Bilingual (Spanish) – strongly preferred.
• Previous administrative, customer service, or scheduling experience.

Responsibilities

• Answer incoming patient and parent phone calls.
• Explain all Compass programs successfully.
• Schedule appointments and complete patient screenings.

Skills

Bilingual (Spanish)

Organizational skills

Detail-oriented

Proficient in Microsoft Office

Customer service

Education

Bachelor's degree in Psychology or related field

Job description

Compasshealthcenter is seeking an Intake Specialist to play a crucial role in the patient intake process while providing exemplary care. The position is primarily remote but requires up to 4 weeks of on-site training in Northbrook, Illinois.

The successful candidate will handle patient interactions, schedule appointments, and manage such administrative tasks as data entry and document processing.

This role values compassion, professionalism, and attention to detail, making it an exciting opportunity for those passionate about mental health.