Client Intake Coordinator — Evening/Weekend Shifts

Acadia Healthcare; Salem (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical (three tiers)

Dental

Vision

STD (employer paid)

LTD

Life Insurance (employer paid)

401k

Tuition Reimbursement

10 eight-hour Vacation Days

24 hours Personal Time

6 eight-hour Sick Days

6 eight-hour Extended Sick Days

Paid holidays

1.5x your hourly rate for working a 1

Job summary

Acadia Healthcare in Virginia is seeking an Intake Specialist (Specialty) to welcome clients, conduct initial assessments and coordinate admission steps. You will liaise with the remote admissions team, review belongings for prohibited items and ensure required paperwork is completed accurately.

The role requires 1–2 years in patient care within behavioral health, strong communication skills, and the ability to use standard computer programs.

Qualifications

• High-school diploma, GED, or equivalent.
• 1–2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.
• Must have excellent communication and customer service skills, and an ability to use required computer programs.

Responsibilities

• Liaise with client/family of potential admissions to address questions and concerns.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for necessary approvals.
• Establishes professional rapport with client to ensure they feel welcomed upon arrival.
• Support arrival process including assessment and bed placement, and search belongings for prohibited items.
• Liaises with care/clinical teams to ensure treatment plan/schedule is set up as needed.

Skills

Customer service

Communication

Team coordination

Education

High-school diploma / GED

Tools

CRM software

Job description

Acadia Healthcare in Virginia is seeking an Intake Specialist (Specialty) to welcome clients, conduct initial assessments and coordinate admission steps. You will liaise with the remote admissions team, review belongings for prohibited items and ensure required paperwork is completed accurately.

The role requires 1–2 years in patient care within behavioral health, strong communication skills, and the ability to use standard computer programs.