Intake Specialist: Community Services & Referral

The Salvation Army USA Central Territory; Omaha (NE); On-site; USD 22,000 - 23,000; Full time

Job summary

The Salvation Army USA Central Territory is hiring for a full-time, Monday–Friday role focused on assessing client needs and delivering emergency assistance. The position requires trauma-informed practices and precise documentation of service interactions.

Responsibilities include interviewing clients, determining eligibility for programs, stocking and organizing the pantry, and coordinating with utility and partner programs.

Qualifications

• Proficient Microsoft Office and data entry.
• Ability to access data systems via web-based platforms.
• Excellent written and spoken communication; strong relationship skills.

Responsibilities

• Interview and assess clients requesting services (food pantry, clothing, disaster aid).
• Determine client needs and provide emergency assistance or referrals.
• Stock food pantry and assist with unloading and sorting deliveries.

Skills

Microsoft Office

Data entry

Communication skills

Attention to detail

Organizational skills

Confidentiality

Problem solving

Education

Two-year associate degree in human services or related field

Tools

Web-based data systems

Job description

The Salvation Army USA Central Territory is hiring for a full-time, Monday–Friday role focused on assessing client needs and delivering emergency assistance. The position requires trauma-informed practices and precise documentation of service interactions.

Responsibilities include interviewing clients, determining eligibility for programs, stocking and organizing the pantry, and coordinating with utility and partner programs.