Intake Operations Lead - Community Programs

The Salvation Army USA Central Territory; Indianapolis (IN); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Hearing coverage

Employer-paid life and AD&D

Job summary

The Salvation Army USA Central Territory in Indianapolis seeks an Intake Coordinator to lead the intake program, safeguarding confidentiality and data integrity.

You will oversee daily admissions, supervise the Intake Clerk, coordinate outreach with community partners, and ensure compliant documentation.

This full-time role supports applicants and families while upholding our mission, with a team-driven environment, and evening/weekend coverage may be required.

Qualifications

• Leadership role overseeing intake operations.
• Oversee admissions documentation and data integrity.
• Coordinate outreach with community partners.
• Support applicants and families with compassion and professionalism.

Responsibilities

• Oversee daily intake operations and admissions process.
• Supervise Intake Clerk and maintain program integrity.
• Coordinate with program staff and community partners.
• Ensure compliance with program policies and procedures.
• Complete and document intake procedures and testing as needed.
• Support 24/7 intake operations.

Skills

Leadership

Intake operations

Community outreach

Data quality

Job description

The Salvation Army USA Central Territory in Indianapolis seeks an Intake Coordinator to lead the intake program, safeguarding confidentiality and data integrity.

You will oversee daily admissions, supervise the Intake Clerk, coordinate outreach with community partners, and ensure compliant documentation.

This full-time role supports applicants and families while upholding our mission, with a team-driven environment, and evening/weekend coverage may be required.