Intake Specialist: Community Assistance & Referrals

Grkroccenter; Omaha, Northern (NE, KY); Hybrid; USD 34,000 - 35,000; Full time

Job summary

The Salvation Army in Omaha, NE is seeking a full-time role to interview clients, assess needs for services, and administer required assistance with sensitivity and trauma-informed practice.

Responsibilities include stocking the food pantry, handling referrals, data entry in Service Point, and preparing monthly reports. A two-year associate degree is preferred, with 1 year of related experience and valid driver's license.

Qualifications

• Two-year associate degree in human services or related field preferred.
• One year related work experience required.
• Must pass all applicable background checks and have a valid driver's license.

Responsibilities

• Interview clients to assess needs for services (food pantry, clothing, disaster relief).
• Determine needs and provide emergency material assistance or referrals.
• Stock pantry supplies and assist with deliveries and sorting from partners.
• Maintain client case files and complete daily statistics.

Skills

Microsoft Office

Data entry

Communication

Organization

Problem solving

Attention to detail

Education

Associate degree in human services or related field

Tools

Service Point data system

Web-based data systems

Job description

The Salvation Army in Omaha, NE is seeking a full-time role to interview clients, assess needs for services, and administer required assistance with sensitivity and trauma-informed practice.

Responsibilities include stocking the food pantry, handling referrals, data entry in Service Point, and preparing monthly reports. A two-year associate degree is preferred, with 1 year of related experience and valid driver's license.