Intake Specialist — Trauma-Informed Community Services

Omaha Kroc; Omaha, Northern (NE, KY); Hybrid; USD 34,000 - 35,000; Full time

Job summary

The Salvation Army in Omaha seeks a full-time Community Services Assistant to interview clients, assess needs for food pantry items, clothing, and disaster assistance, and coordinate referrals with local partners.

Responsibilities include data entry, filing case files, preparing monthly reports, and supporting back-to-school and Christmas programs while following trauma-informed practices.

Qualifications

• Two-year associate degree in human services or related field is required or preferred.
• One year of related work experience is required.
• Strong Microsoft Office skills and ability to access data systems via a web-based platform.

Responsibilities

• Interview and assess clients’ request needs and administer service.
• Determine clients’ needs and provide emergency material assistance and/or referral.
• Stock pantry and assist with unloading and sorting deliveries from the Foodbank.

Skills

Excellent communication

Organizational skills

Multitasking

Problem solving

Attention to detail

Education

Two-year associate degree in human services or related field

Tools

Microsoft Suite

Data entry systems

10-key

Job description

The Salvation Army in Omaha seeks a full-time Community Services Assistant to interview clients, assess needs for food pantry items, clothing, and disaster assistance, and coordinate referrals with local partners.

Responsibilities include data entry, filing case files, preparing monthly reports, and supporting back-to-school and Christmas programs while following trauma-informed practices.