Intake & Scheduling Lead — Front Desk & Patient Access

NYU Langone Hospitals; New York (NY); Hybrid; USD 56,000 - 68,000; Full time

Benefits offered by this job

Benefits and wellness package

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler to greet patients, answer calls, schedule appointments, and support frontline operations. The role leads front desk training and onboarding of new hires.

You will verify insurance information, collect patient data, enroll patients in systems, and maintain patient flow. A high school diploma and 3+ years of clerical experience are required.

Qualifications

• High school diploma required.
• Three years of secretarial/clerical experience preferred.
• Strong organizational, interpersonal and communication skills expected.

Responsibilities

• Greets patients professionally in person and on the phone.
• Answers questions and routes inquiries to the appropriate contact.
• Maintains efficient scheduling templates to optimize provider calendars.
• Promotes a positive patient experience in all interactions, in person or via phone.

Skills

Organizational skills

Communication skills

Interpersonal skills

Typing / keyboarding

Education

High School diploma

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler to greet patients, answer calls, schedule appointments, and support frontline operations. The role leads front desk training and onboarding of new hires.

You will verify insurance information, collect patient data, enroll patients in systems, and maintain patient flow. A high school diploma and 3+ years of clerical experience are required.