Intake & Resource Coordinator

Avec Community Action; Houlton (ME); On-site; USD 38,000 - 52,000; Full time

Job summary

Avec Community Action in Maine is seeking an Intake Specialist to assist individuals and families in connecting to resources, performing intake, assessments, referrals, and service coordination. You will enter data into software systems, maintain client files for eligibility, schedule appointments, conduct interviews, and collaborate with the team to provide a comprehensive approach to meeting needs.

The role emphasizes strong communication, confidentiality, and a compassionate service mindset

Qualifications

• Two years of experience in a social service-based program preferred.
• Strong communication and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient in data entry and record-keeping.
• Familiarity with program eligibility requirements.

Responsibilities

• Gathers household information and records data into systems.
• Assess and prioritize client needs; connect to resources.
• Schedule appointments and conduct client interviews.
• Coordinate services and follow up with clients.
• Maintain records and respond to inquiries.

Skills

Verbal communication

Written communication

Listening skills

Customer service

Data entry

Microsoft Office

Problem solving

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

Avec Community Action in Maine is seeking an Intake Specialist to assist individuals and families in connecting to resources, performing intake, assessments, referrals, and service coordination. You will enter data into software systems, maintain client files for eligibility, schedule appointments, conduct interviews, and collaborate with the team to provide a comprehensive approach to meeting needs.

The role emphasizes strong communication, confidentiality, and a compassionate service mindset