Intake Coordinator

Talentify; Augusta (ME); On-site; USD 35,000 - 48,000; Full time

Job summary

Department of Health and Human Services (DHHS) is seeking an Intake and Eligibility Caseworker to support Aging and Disability Services. The role requires evaluating referrals, meeting with individuals and families, and documenting eligibility information in the Evergreen system.

Travel across Sagadahoc, Lincoln, Knox and Waldo counties is routine. You will provide outreach on intake processes, conduct group presentations, and may handle a small amount of state case management.

Qualifications

• Bachelor's degree in Social Work/Social Welfare; OR Bachelor's degree in a related social service area.

Responsibilities

• Respond to referrals for Developmental Services Case Management eligibility for adults with intellectual disabilities and/or autism.
• Meet with individuals, families, case managers and other stakeholders during intake to assess needs and gather information for eligibility.
• Enter information in Evergreen for intake and eligibility purposes by required deadlines.
• Complete outreach and education on intake and eligibility in school settings.
• Provide state case management for a small number of cases.
• Maintain referral reports and submit timely to supervisor.
• Gather information to document facts for eligibility determinations.
• Meet with transition specialists for case review.
• Notify and consult with Casework Supervisor as needed.
• Assess crisis situations and arrange emergency intervention if required.

Education

Bachelor's Degree in Social Work or related field

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Department of Health and Human Services (DHHS)

Human Services Caseworker

Opening Date: September 18, 2026

Closing Date: October 1, 2026

Job Class Code: 5069

Grade: 22 (P&T)

Salary: $25.68 - $34.65 per hour*

*Pay includes a $3.00/hour stipend. An additional $1.00/hour stipend is available with a relevant Masters degree.

Starting pay for new employees hired into this position is $27.73 per hour, step 3 of the pay scale.

Position Number: 03030-4417

Location: Rockland and Augusta (This position requires travel throughout Sagadahoc, Lincoln, Knox and Waldo counties)

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As an Intake and Eligibility Caseworker for the Office of Aging and Disability Services, you will:

• Respond to referrals from community members for Developmental Services Case Management eligibility for adults with intellectual disabilities and/or autism.
• Meet with individuals, families, case managers and other stakeholders during the intake process to assess client needs while gathering information required for an eligibility determination.
• Enter information in the OADS database system, Evergreen, for intake and eligibility purposes by required deadlines.
• Complete outreach and education on the Intake and eligibility process with community members in school settings.
• Provide state case management for a small number of cases on a limited basis.

Your workload will include:

• Maintaining accurate referral reports with data and submitting them to your supervisor in a timely manner regarding referrals.
• Gathering information in a complete and accurate manner to fully document all pertinent facts for eligibility determinations.
• Meet with transition specialists within the department on individual cases for review.
• Determining when to notify and consult with the Casework Supervisor and others.
• Accurately assessing crisis situations and need for emergency intervention and notification of supervisory staff if such needs arise during intake.
• Present to members of the public in group settings, transition fairs, and meetings the role of intake and eligibility.

Minimum Qualifications:

In order to qualify, you must have a Bachelors Degree from an accredited educational institution in Social Work/Social Welfare; OR a Bachelors Degree in a related social service/social welfare/social work area* which includes at