Infusion Referrals Intake Specialist

BrightSpring Health Services Corporation; Irving (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Account (FSA)

Tuition Discounts

401(k)

PTO

Shift Differential

DailyPay

Pet Insurance

Wellness Programs

Job summary

Amerita in Irving, TX is seeking an Intake Coordinator to ensure timely clearance of new referrals and proper documentation. The role supports outpatient infusion services, coordinating authorizations and payer communications to keep referrals moving.

Responsibilities include data entry, collecting demographics and insurance details, and liaising with departments to resolve coverage questions. Strong communication and healthcare experience are essential for success.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Minimum 2 years experience in healthcare intake/referral processing.
• Experience with insurance verification and pre-certification procedures.
• Familiarity with payer types (Medicare, Medicaid, commercial).
• Knowledge of Amerita scope of services.

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Skills

Strong communication skills

Healthcare environment experience

Knowledge of insurance verification

Education

High School Diploma/GED or equivalent

Associate's Degree preferred

Job description

Amerita in Irving, TX is seeking an Intake Coordinator to ensure timely clearance of new referrals and proper documentation. The role supports outpatient infusion services, coordinating authorizations and payer communications to keep referrals moving.

Responsibilities include data entry, collecting demographics and insurance details, and liaising with departments to resolve coverage questions. Strong communication and healthcare experience are essential for success.