Intake & Referral Specialist - NHSC Eligible

State of Louisiana; Monroe (LA); Vor Ort; USD 42.000 - 58.000; Vollzeit

Zusammenfassung

Northeast Delta Human Services Authority in Monroe, LA is seeking a Community Service Professional 1-3 to coordinate intake and referrals for EarlySteps and other developmental disability services. You will collect information, assess needs, and connect families to appropriate programs, collaborating with healthcare providers, families, and community partners.

The role supports timely access to services, ensures policy-compliant intake activities, and may advance within a Career Progression

Qualifikationen

• Four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• Six years of full-time work experience plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• A bachelor's degree plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
• An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy.

Aufgaben

• Serves as an initial point of contact for individuals, families, healthcare providers, community organizations, and other referral sources.
• Obtains and documents demographic information, referral details, presenting concerns, and other information necessary to initiate the intake process.
• Reviews referrals for completeness and obtains additional information as needed. Enters and maintains referral information in designated electronic systems.
• Interviews individuals and families to obtain information regarding developmental concerns, functional needs, existing supports, and available resources.
• Completes designated intake questionnaires and screening activities in accordance with program requirements.
• Identifies potential needs requiring additional assessment, consultation, or referral.
• Assists individuals and families in understanding program processes, referral requirements, and next steps.
• Communicates with Early Steps personnel, OIDD regional staff, Local Governing Entities, healthcare providers, and other partner agencies regarding referrals and intake activities.
• Reviews records for accuracy, completeness, and compliance with established procedures.
• Maintains information necessary to support reporting on referral volumes, processing timelines, and other performance measures.
• Participates in required training regarding Early Steps, developmental disability services, intake procedures, and applicable program requirements.
• Performs other related duties as assigned.

Ausbildung

Bachelor's degree

Advanced degree in health/public health or related field

Jobbeschreibung

Northeast Delta Human Services Authority in Monroe, LA is seeking a Community Service Professional 1-3 to coordinate intake and referrals for EarlySteps and other developmental disability services. You will collect information, assess needs, and connect families to appropriate programs, collaborating with healthcare providers, families, and community partners.

The role supports timely access to services, ensures policy-compliant intake activities, and may advance within a Career Progression