Intake & Records Coordinator (On-Site)

Chimes; Pennsylvania; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Flexible spending accounts

Life insurance

Paid time off

403(b) with employer match

Employee recognition programs

Employee referral bonuses

Ticket discounts

Job summary

Holcomb Behavioral Health Systems in Reading, PA seeks a Clinical Support Specialist to coordinate client communications and manage records from data entry to release of information. This on-site role works with clinical and administrative staff during daytime hours.

You will handle intake calls, process referrals, verify insurance eligibility, and maintain electronic referral records. Strong attention to detail and compassionate patient service are essential.

Qualifications

• High School diploma or equivalent.
• One year of experience in a medical or mental health care office setting or other professional business office setting including customer service and data entry.
• Knowledge of medical billing and insurance is a plus.

Responsibilities

• Responsible for answering the intake line during business hours.
• Responsible for processing all new referrals and securing insurance eligibility verifications.
• Responsible for the transmittal of referral information to the appropriate person or service within the agency.
• Responsible for data entry of all referral information in electronic record.

Skills

Customer service

Data entry

Communication

Phone support

Education

High School diploma

Job description

Holcomb Behavioral Health Systems in Reading, PA seeks a Clinical Support Specialist to coordinate client communications and manage records from data entry to release of information. This on-site role works with clinical and administrative staff during daytime hours.

You will handle intake calls, process referrals, verify insurance eligibility, and maintain electronic referral records. Strong attention to detail and compassionate patient service are essential.