On-Site Behavioral Health Intake Specialist

Holcomb Behavioral Health System; Exton (PA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts (Health, De

Life Insurance

Disability Insurance

Paid Time Off

401(k) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Discounts through Tickets at Work

Job summary

Holcomb Behavioral Health Systems in Exton, PA is seeking a Clinical Services Support professional to help clients access services by handling referrals, scheduling evaluations, and maintaining compliant records.

This on-site role supports prescribers and clinical staff, offers friendly client interaction, and requires a high school diploma with at least one year in medical or mental health settings. The position pays $17+ per hour with a full benefits package and a Monday–Friday schedule.

Qualifications

• High school diploma or equivalent.
• At least one year in a medical, mental health, or professional office setting with customer service and data entry responsibilities.
• Clearances: Child Abuse, Criminal Background Check, and Medicaid/Medicare Exclusion verification.

Responsibilities

• Process all incoming referrals quickly and accurately, including verifying insurance eligibility.
• Input and manage referral information within the electronic health record system.
• Ensure referral information is transmitted promptly to the appropriate team or service.
• Process payments related to record releases and ensure accurate documentation of all transactions.
• Manage the release of client treatment records to law offices, disability firms, and behavioral health agencies while strictly adhering to HIPAA guidelines.
• Communicate professionally with external partners throughout the medical record release process to ensure timely and accurate information exchange.
• Maintain a detailed tracking spreadsheet for all record requests in alignment with record-keeping protocols.
• Support prescribers and clinical staff as needed.
• Maintain client records throughout their lifecycle—from data entry and release of information to archiving.
• Provide friendly, professional assistance to clients both in person and over the phone.

Skills

Customer service

Data entry

Record management

Communication

Education

High school diploma

Tools

EHR software

Job description

Holcomb Behavioral Health Systems in Exton, PA is seeking a Clinical Services Support professional to help clients access services by handling referrals, scheduling evaluations, and maintaining compliant records.

This on-site role supports prescribers and clinical staff, offers friendly client interaction, and requires a high school diploma with at least one year in medical or mental health settings. The position pays $17+ per hour with a full benefits package and a Monday–Friday schedule.