Behavioral Health Intake & Records Specialist

Holcomb Behavioral Health Systems - A Chimes Company; Exton (PA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts (Health,Dep

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Discounts through Tickets at Work

Job summary

Holcomb Behavioral Health Systems - A Chimes Company in Exton, PA is seeking a Clinical Services Support professional to handle referrals, schedule evaluations, support prescribers, and maintain client records with HIPAA compliance.

The role is on-site, Monday through Friday, 10:00 am - 6:30 pm, offering comprehensive benefits and growth opportunities within a purpose-driven organization.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year in medical/mental health or professional office setting with customer service and data entry.
• Clearances: Child Abuse, Criminal Background Check, and Medicaid/Medicare Exclusion verification.
• Licenses/Certifications: None required.

Responsibilities

• Process all incoming referrals quickly and accurately, including verifying insurance eligibility.
• Input and manage referral information within the electronic health record system.
• Transmit referral information promptly to the appropriate team or service.
• Process payments related to record releases and document transactions.
• Manage release of client treatment records to courts and agencies while HIPAA compliant.
• Communicate professionally with external partners throughout the record release process.
• Maintain tracking spreadsheet for all record requests.
• Support prescribers and clinical staff as needed.
• Maintain client records through lifecycle—from data entry to archiving.
• Provide friendly, professional assistance to clients in person and by phone.

Skills

Customer service

Data entry

Communication

Education

High school diploma or equivalent

Job description

Holcomb Behavioral Health Systems - A Chimes Company in Exton, PA is seeking a Clinical Services Support professional to handle referrals, schedule evaluations, support prescribers, and maintain client records with HIPAA compliance.

The role is on-site, Monday through Friday, 10:00 am - 6:30 pm, offering comprehensive benefits and growth opportunities within a purpose-driven organization.