Clinical Support Specialist

Holcomb Behavioral Health Systems - A Chimes Company; Reading (Berks County); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

FSAs

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition

Referral Bonus

Tickets at Work

Job summary

Holcomb Behavioral Health Systems in Reading, PA is seeking a Clinical Support Specialist to collaborate with clinical and administrative staff to manage client communications and needs. You will oversee client records from data entry to release of information and archiving, with on-site work Monday through Friday 8:00 am to 4:00 pm.

The role requires a High School diploma and about one year of relevant experience; knowledge of medical billing and insurance is a plus.

Qualifications

• High school diploma or equivalent required.
• One year of experience in medical or mental health care office setting or other professional business office setting including customer service and data entry.
• Knowledge of medical billing and insurance is a plus.

Responsibilities

• Answer the intake line during business hours.
• Process all new referrals and verify insurance eligibility.
• Transmit referral information to appropriate person or service within the agency.
• Enter referral information into the electronic record.

Skills

Customer service

Data entry

Communication

Education

High School diploma or equivalent

Job description

Description

Job Details

Description

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description

In this role, the Clinical Support Specialist has the responsibility to work cooperatively with other administrative and clinical staff members to manage client communication and needs, whether on the phone or in person. This position has oversight of all processes involving client records from data entry to release of information to archiving.

Schedule Details

Monday through Friday 8:00 am - 4:00 pm

Location

Reading, PA - This position is on-site and does not offer remote work options.

Program

Crisis Intervention Program

Pay Rate

$17+/hour

Job Functions

• Responsible for answering the intake line during business hours
• Responsible for processing all new referrals and securing insurance eligibility verifications
• Responsible for the transmittal of referral information to the appropriate person or service within the agency
• Responsible for data entry of all referral information in electronic record

Minimum Requirements

Education: High School diploma or equivalent

Experience: One year of experience in a medical or mental health care office setting or other professional business office setting including customer service and data entry. Knowledge of medical billing and insurance is a plus.

Licensure/Certifications: None Required

Clearances: Child Abuse Clearance, Criminal clearance, and verification that the employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week)

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

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