Intake & Outreach Coordinator (Temporary) – Anaheim

Gokroc; Anaheim (CA); On-site; USD 22,000 - 29,000; Full time

Job summary

The Salvation Army Anaheim ARC is seeking an Intake Coordinator (Temporary) to help screen applicants, manage beneficiary intake records, and coordinate with community agencies. This on-site role supports program operations, maintains confidentiality, and ensures accurate data entry in ARC software (BITS).

You will handle outreach, referrals, and utilization of clothing and dormitory arrangements while maintaining professional communication with diverse populations and stakeholders.

Qualifications

• BA in a Social Service field preferred.
• Two (2) years of verifiable professional related experience required.
• High School graduate or equivalent (GED) required.
• Possession of a valid Driver's License with acceptable driving record required.
• Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate.
• Excellent organizational skills with attention to detail.
• Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families, and co-workers.
• Effective written and verbal communication skills.
• Strong customer service skills with the ability to work with diverse populations.

Responsibilities

• Conduct screening interviews at the center or at other community agencies and institutions with applicants seeking admission to the program.
• Refer ineligible applicants to other, more appropriate community agencies and institutions.
• Process admitted beneficiaries via program/available services orientation.
• Obtain necessary signatures on all formal agreements; ensure new intake understands all key points.
• Initiate case record folders, complete all data entry in ARC software (BITS), make ID cards.
• Dispense clothing requisitions for new intakes; take inventories and arrange dormitory assignments with the Counselor or Chaplain.
• Maintain ongoing contact with referral sources and devote four hours weekly to direct outreach.
• Attend inter-agency meetings and conferences as needed.
• Prepare reports or statistical information as required by Administrator for Program.
• Maintain confidentiality of all records; prepare beneficiary files w/blank forms required by ARC Command.
• Cross-train to cover Program Aide tasks as needed.
• Other duties as assigned by Administrator for Program.

Skills

Excellent organizational skills

Professional judgment and integrity

Effective written and verbal коммуника

Strong customer service skills

Education

BA in Social Service field preferred

High School diploma or GED

Tools

MS Word

Excel

Access

Job description

The Salvation Army Anaheim ARC is seeking an Intake Coordinator (Temporary) to help screen applicants, manage beneficiary intake records, and coordinate with community agencies. This on-site role supports program operations, maintains confidentiality, and ensures accurate data entry in ARC software (BITS).

You will handle outreach, referrals, and utilization of clothing and dormitory arrangements while maintaining professional communication with diverse populations and stakeholders.