Intake Operations Lead - Animal Rescue Community

Ruff Start Rescue; Princeton (MN); Vor Ort; USD 38.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan

Paid time off (PTO)

Employee discount

Professional development

Zusammenfassung

Ruff Start Rescue is seeking an Intake Support Specialist to manage animal intake, community services, and transport coordination at the Princeton, MN facility. You will lead volunteer teams, support out-of-state partnerships, and ensure compassionate, efficient intake processes aligned with welfare standards.

The role requires 40 hours per week on-site, with flexibility for evenings and weekends based on transport schedules.

Qualifikationen

• At least one year of experience with animal sheltering, rescue organizations, or veterinary medicine.
• Customer service experience preferred.
• Knowledge of animal breeds, behavior, body language, and safe handling practices.
• Ability to track program metrics, identify trends, and recommend operational improvements.
• Experience using Gmail, Google Drive, and Facebook; social media experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Positive, collaborative, and service-oriented attitude.
• Ability to build relationships with volunteers, community members, rescue partners, and staff while effectively communicating Ruff Start Rescue's policies and procedures.

Aufgaben

• Oversee on-site transport operations and arrival coordination.
• Provide operational support for out-of-state transport partner relationships.
• Administer intake documentation and processes.
• Coordinate distribution of community resources, including pet supplies and referrals.
• Lead on-site owner surrender appointments and intake interactions.
• Conduct temperament assessments for incoming animals as needed.
• Prepare transport vans, the transport room, and intake areas for departures and arrivals.
• Assist with transport planning and on-site operations, including scheduling and volunteer coordination.
• Print, organize, and maintain transport paperwork, intake records, and regulatory requirements.

Kenntnisse

Customer service

Communication

Problem solving

Organizational skills

Volunteer coordination

Tools

Gmail

Google Drive

Facebook

Jobbeschreibung

Ruff Start Rescue is seeking an Intake Support Specialist to manage animal intake, community services, and transport coordination at the Princeton, MN facility. You will lead volunteer teams, support out-of-state partnerships, and ensure compassionate, efficient intake processes aligned with welfare standards.

The role requires 40 hours per week on-site, with flexibility for evenings and weekends based on transport schedules.