Animal Intake & Pathways Lead

HumanePro; Massachusetts; On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

403(b) retirement plan

Paid holidays

Sick leave

Vacation time

Employee discounts for pet health care

Free on-site parking

Job summary

MSPCA-Angell is seeking an Intake and Pathways Coordinator to work with operations, clinic, and behavior teams to streamline animal intake and movement. You will coordinate transfers between MSPCA shelters and partner organizations, ensuring humane pathways and timely medical and behavioral care while modeling the organization’s core values.

You will lead cross-functional collaboration, oversee intake processes, and support staff training, maintaining high standards of animal care and

Qualifications

• Excellent verbal and written communication skills with staff, volunteers, and the public.
• Ability to manage a high-volume, fast-paced shelter environment and multitask.
• Decision-making tied to animal placement, care, and movement.
• Coordinate projects and workflows across departments to meet priorities.
• Apply animal welfare practices and safe handling to daily operations.

Responsibilities

• Coordinate intake processes and pathways for shelter animals.
• Monitor length of stay and population trends to improve outcomes.
• Lead cross-functional collaboration between shelter, clinic, and behavior teams.
• Facilitate exams and vaccinations using fear-free techniques; train staff on intake procedures.
• Oversee transfers and drive adoption promotion across marketing channels.

Skills

Exceptional communication

Shelter operations

Cross-functional collaboration

People management

Animal welfare knowledge

Tools

Fear Free techniques

Documentation and records management

Job description

MSPCA-Angell is seeking an Intake and Pathways Coordinator to work with operations, clinic, and behavior teams to streamline animal intake and movement. You will coordinate transfers between MSPCA shelters and partner organizations, ensuring humane pathways and timely medical and behavioral care while modeling the organization’s core values.

You will lead cross-functional collaboration, oversee intake processes, and support staff training, maintaining high standards of animal care and