Intake & Eligibility Specialist, Child Care Access

Crghouston; Corpus Christi (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Coastal Bend is seeking an Intake Eligibility Specialist to help families access child care services in the Corpus Christi area. You will review documents, perform income-based cost-share calculations, and ensure accurate data entry into TX3C and FACS systems.

Travel weekly to four area offices is required. You will provide compassionate, customer-focused support, maintain compliant records, and resolve provider and family inquiries to ensure a positive experience while supporting a

Qualifications

• High School Diploma required.
• Bachelor's degree from a four-year college or university preferred.
• 2 years of customer service experience required.

Responsibilities

• Review documentation and determine cost-share through income calculations.
• Enter data accurately into TX3C and FACS systems.
• Travel weekly to four area offices to support families and providers.
• Provide compassionate, customer-focused support throughout eligibility processes.

Skills

Customer service

Documentation

Income calculations

Data entry

Education

High School Diploma

Bachelor's Degree

Tools

TX3C

FACS

Job description

Coastal Bend is seeking an Intake Eligibility Specialist to help families access child care services in the Corpus Christi area. You will review documents, perform income-based cost-share calculations, and ensure accurate data entry into TX3C and FACS systems.

Travel weekly to four area offices is required. You will provide compassionate, customer-focused support, maintain compliant records, and resolve provider and family inquiries to ensure a positive experience while supporting a